Digital Workplace

IT Operations

Data Centre & Infrastructure

Hospitality Industry

Charles D. McMenamin

I’m a multi-skilled Operations Manager with a unique path — starting as a chef in Michelin-rated restaurants and global hotel chains, where I honed precision, teamwork, and operational excellence. Today, I bring that same mindset to IT operations, ensuring seamless infrastructure, digital workplaces, data centers, and network support. With experience leading multi-national teams and working across e-commerce, healthcare, fintech, and wealth management.

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What I Do

Project Management

- Plan, execute, and monitor projects end-to-end, ensuring delivery on time, on scope, and on budget.
- Analyse KPIs and leverage data-driven insights to guide decisions and optimize outcomes.
- Coordinate cross-functional teams, aligning stakeholders and resources to achieve objectives.

Process Optimisation & Digitalisation

- Analyse workflows and identify bottlenecks to improve efficiency and reduce costs.
- Design and implement automated solutions that streamline operations.
- Drive digital transformation initiatives, integrating modern tools and platforms.

IT Operations

- End-to-end management of IT infrastructure, data centers, and services, ensuring high availability and business continuity.
- Proactive monitoring of system performance, driving continuous improvement and reducing downtime.
- Implementation and administration of workplace and support tools, streamlining collaboration and enhancing user experience.

Leadership & Team Development

- Lead and develop multi-national teams, fostering collaboration across cultures and time zones.
- Build and guide high-performing teams through mentoring, training, and clear objectives.
- Drive cross-functional initiatives, aligning IT, operations, and business priorities.

Testimonials

Working with Charles has been a game-changer for our IT operations. Their ability to streamline processes and implement scalable solutions kept our infrastructure running smoothly — even during periods of rapid growth. Their leadership style motivates teams and delivers results.

Steve Simpson - Global Architect

Groupon

Charles bridges the gap between technical teams and business stakeholders effortlessly. They translate complex IT challenges into clear, actionable plans and keep projects moving forward with precision and accountability

Stefan Demuth - CEO

Nectar Financial

From planning to execution, Charles delivers. Their data-driven approach to project management ensured we hit every milestone, improved uptime, and reduced operational costs. Truly a results-oriented professional.

Dorothy Bruce - Director Customer Relations

General Electric

I had the pleasure of working under Charles for three years. Their mentorship helped me grow professionally, and their ability to create a collaborative, high-performance culture kept our team engaged and productive.

G. Tschanen - Production Operations

Microsoft

Past Employers

Particulars

Date of Birth

06.02.1990

Languages

English & Deutsch

Nationality

Ireland & UK. Swiss C Permit

Balance

Cooking, Travel, Writing

Personality

Loyal. People-Orientated

Family

CD