Digital Workplace

IT Operations

Data Centre & Infrastructure

Hospitality Industry

Charles D. McMenamin

Experienced IT and infrastructure leader with international experience across IT operations, service delivery, digital workplace, infrastructure, and data centre operations. My leadership style is hands-on, service-oriented, and dependable, with a strong focus on stable, secure, and practical solutions. I perform particularly well in environments that require calm, structure, and accountability — whether in day-to-day operations, complex change situations, or in collaboration with teams, stakeholders, and external partners. I’m valued for pragmatic execution, clear communication, and the ability to create trust and reliability, even under pressure.

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What I Do

Project Management

- Plan, execute, and monitor projects end-to-end, ensuring delivery on time, on scope, and on budget.
- Analyse KPIs and leverage data-driven insights to guide decisions and optimize outcomes.
- Coordinate cross-functional teams, aligning stakeholders and resources to achieve objectives.

Process Optimisation & Digitalisation

- Analyse workflows and identify bottlenecks to improve efficiency and reduce costs.
- Design and implement automated solutions that streamline operations.
- Drive digital transformation initiatives, integrating modern tools and platforms.

IT Operations

- End-to-end management of IT infrastructure, data centers, and services, ensuring high availability and business continuity.
- Proactive monitoring of system performance, driving continuous improvement and reducing downtime.
- Implementation and administration of workplace and support tools, streamlining collaboration and enhancing user experience.

Leadership & Team Development

- Lead and develop multi-national teams, fostering collaboration across cultures and time zones.
- Build and guide high-performing teams through mentoring, training, and clear objectives.
- Drive cross-functional initiatives, aligning IT, operations, and business priorities.

Testimonials

Working with Charles has been a game-changer for our IT operations. Their ability to streamline processes and implement scalable solutions kept our infrastructure running smoothly — even during periods of rapid growth. Their leadership style motivates teams and delivers results.

Steve Simpson - Global Architect

Groupon

Charles bridges the gap between technical teams and business stakeholders effortlessly. They translate complex IT challenges into clear, actionable plans and keep projects moving forward with precision and accountability

Stefan Demuth - CEO

Nectar Financial

From planning to execution, Charles delivers. Their data-driven approach to project management ensured we hit every milestone, improved uptime, and reduced operational costs. Truly a results-oriented professional.

Dorothy Bruce - Director Customer Relations

General Electric

I had the pleasure of working under Charles for three years. Their mentorship helped me grow professionally, and their ability to create a collaborative, high-performance culture kept our team engaged and productive.

G. Tschanen - Production Operations

Microsoft

Past Employers

Particulars

Date of Birth

06.02.1990

Languages

English & Deutsch

Nationality

Ireland & UK. Swiss C Permit

Balance

Cooking, Travel, Writing

Personality

Loyal. People-Orientated

Family

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